Payment Policy
Payment Policy
At cozora.us, we strive to offer a secure and convenient shopping experience. This Payment Policy explains the card payment method available at checkout, payment security, and the terms that apply to every order.
At a glance: Major credit and debit cards are accepted through secure card checkout. PayPal, Google Pay, Apple Pay, Afterpay, Klarna, bank transfers, checks, and cash on delivery are not currently available.
1. Accepted Payment Methods
We accept major credit and debit cards through our secure card checkout. Accepted card networks include Visa, Mastercard, American Express, Discover, Diners Club International, and JCB.
- Credit and debit cards: Use a major card to complete your purchase at checkout.
- Secure card processing: Card details are submitted through our encrypted checkout and are not stored by cozora.us.
A payment-method promotion, when available, is shown in the checkout order summary before the order is placed.
We currently do not accept PayPal, Google Pay, Apple Pay, Afterpay, Klarna, direct bank transfers, checks, or cash on delivery.
2. Payment Security
We prioritize the security of your transactions. All payments are processed through industry-standard SSL encryption to protect your financial information. We do not store or have access to your credit card details or sensitive payment data.
3. Payment Terms
- Immediate Payment: All orders must be paid for at the time of purchase. We do not accept cash on delivery.
4. Failed or Declined Payments
If your payment is declined or fails for any reason, your order will not be processed. In such cases, we recommend checking the following:
- Ensure there are sufficient funds in your account.
- Double-check the billing information you provided.
- Contact your bank or payment provider if the problem persists.
If you continue to face issues, feel free to contact our customer support team at [email protected].
5. Order Confirmation and Payment Verification
Once your payment has been successfully processed, you will receive an order confirmation email containing the details of your purchase. In some cases, additional payment verification may be required to ensure your security. If we need further information, we will contact you promptly to verify your payment details.
6. Payment Disputes
If you encounter any issues with your payment, please reach out to our support team immediately at [email protected]. We are committed to resolving payment disputes quickly and fairly. If a dispute is raised through your card issuer or bank, we will cooperate fully to resolve the issue.
